FAQs

HOW LONG DOES SHIPPING TAKE?

UK & Ireland: 3–5 working days after dispatch. All orders are produced within 2–5 working days before they're sent out — so allow up to 10 working days total from order to delivery.

DO YOU SHIP OUTSIDE THE UK & IRELAND?

We currently ship to the UK and Ireland. If you're based elsewhere and desperate to get your hands on some gear, drop us an email at info@mountfloridasupply.com and we'll see what we can sort.

WHAT'S YOUR RETURNS POLICY?

Because everything is made to order specifically for you, we can only accept returns for items that arrive defective, damaged, misprinted, or incorrect. If that happens, email info@mountfloridasupply.com within 30 days with your order number and a photo — we'll sort it with a free replacement or full refund. We're unable to accept returns for wrong size ordered or change of mind, so please check the size guide before ordering.

HOW DO I KNOW WHAT SIZE TO GET?

Check out our Size Guide page for detailed measurements. Our gear runs true to standard UK sizing. If you're between sizes, go up for a more relaxed terrace fit.

WHEN WILL YOU RESTOCK SOLD-OUT ITEMS?

We drop limited runs, so not everything comes back. Sign up for our newsletter and follow us on social to be first to know about restocks and new drops.

CAN I CHANGE OR CANCEL MY ORDER?

If you've just placed an order and need to make changes, email us ASAP at info@mountfloridasupply.com. We'll do our best to help, but once it's in production we can't make changes.

ARE YOUR PRODUCTS ETHICALLY MADE?

Aye. We use quality blank garments from ethical suppliers who pay fair wages. Every item is made to order — nae overproduction, nae waste.

DO YOU DO WHOLESALE OR BULK ORDERS?

For supporter groups, pubs, or events wanting bulk orders, get in touch at info@mountfloridasupply.com and we'll see what we can do.

WILL THERE BE MORE DESIGNS?

Definitely. We're always cooking up new ideas. Sign up for the newsletter to be first in the know. New drops are usually tied to major Scotland fixtures.

I HAVE A PROBLEM WITH MY ORDER, WHAT DO I DO?

Drop us an email at info@mountfloridasupply.com with your order number and details of the issue. We'll sort it out as quickly as possible.